Diabetes Health Education Program

If you have diabetes, you know that managing your disease plays a significant part in your life. Our Diabetes Education Program, available to Arkansas Blue Cross and Blue Shield, Health Advantage and eligible BlueAdvantage Administrators of Arkansas members, is a free, program designed to provide you with the latest information on managing your disease.

This information can help you prevent common complications of diabetes and quickly and effectively resolve acute episodes of illness associated with diabetes.

Program Highlights

• Newsletters and reference materials mailed to you on all aspects of diabetes care, including: diabetes test and medication tracking cards, menus and recipes, information on the importance of regularly scheduled care (eye exam, hemoglobin A1c, lipids, foot exams) and occasional incentive items such as a pill box, a pedometer, and a t-shirt when you complete the program.
   
• Voluntary Health Survey: A comprehensive questionnaire by telephone will help determine your current health status and identify your health education needs. A personalized report will be mailed to you afterward.
   
• Member Contact: Our registered nurse case managers will contact you to help you find local and national resources. They also can explain your health-plan benefits.
   
• Physician Collaboration: We will help you work with your physician to obtain diabetes information using the American Diabetes Association Standards of Care and your physician's care plan.
   
• Health-Care Resource List: This comprehensive list can help you locate information on the Web, community resources and classes on diabetes care and education.
   
• Satisfaction Surveys: We want to know how the program is working for you; on occasion we will ask you to fill out a survey.

Physician Support

When you join the Diabetes Education Program, your physician remains your caregiver and he or she will continue to makes all medical decisions. The Diabetes Education Program provides health education assistance to you and your physician in managing your disease through information, benefits management and coordinating access to local and national resources.

Waived Deductible on Testing Supplies

Arkansas Blue Cross recognizes the benefits of routine blood sugar testing for people with diabetes. To encourage our members with diabetes to continue this important activity, we will waive the deductible for blood glucose testing supplies (lancets and testing strips) for Arkansas Blue Cross Blue Shield members who are currently, or were previously, enrolled in the adult Diabetes Education Program or the On The Level Youth Diabetes Education Program (for children and adolescents ages 17 and younger).

Other Health/Cost Advantages

If you are dealing with the effects of diabetes, you know firsthand what the cost is to your health and quality of life. The financial costs are another issue. Better health leads to a better quality of life and lower costs to you. If you are a BlueAdvantage member, check your member benefits document for coverage of services.

How To Enroll

Download the Patient Enrollment Form Patient Enrollment Form (211 KB PDF) and return it one of three ways:

• Fax to 501-378-6693
• Scan and e-mail to gdsmith@arkbluecross.com
• Mail to:
  

  Arkansas Blue Cross and Blue Shield
  Enterprise Medical Management (4 South)
  601 South Gaines Street
  Little Rock, Arkansas 72201

NOTE: The Diabetes Health Education Program is for educational purposes only. We do not offer medical advice or medical services. You should always consult your treating physician for any medical advice or services you may need. You, as a member, are responsible for selecting providers, services or products. All suggested health services may not be covered under your health plan. Please check your member benefits for coverage of services. Information furnished by you is kept strictly confidential and only used to provide us with the information necessary for your participation in the Diabetes Health Education Program.