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On The Level Youth Diabetes Program

Added Benefit for Young Members Who Have Diabetes

Helping a child learn how to manage diabetes can be a challenge for any parent. Support is available through the On The Level Youth Diabetes Program, a free and voluntary mail-only program. It provides information to our youngest members and their parents about managing Type 1 and Type 2 diabetes while creating a health-centered lifestyle. The program is divided into four age-specific groups with printed materials to match each age level. The information is mailed each month.

Who is Eligible?

On The Level Youth Diabetes Program is available to Arkansas Blue Cross and Blue Shield, Health Advantage and eligible BlueAdvantage Administrators of Arkansas members.

Program Highlights

  • For parents and children from birth to 3 years of age: Monthly mailings help parents understand current diabetes care as they learn how to keep their babies and toddlers healthy.
     
  • For parents and children 4 to 6 years of age: Dina the Diabeetle provides a fun way for a child to explore diabetes information. Parent-only articles provide important diabetes health tips.
     
  • For parents and children 7 to 13 years of age: Cool mailings talk directly to the school-age child about growing up with diabetes. Parents receive useful diabetes care tools.
     
  • For parents and teens 14 to 17 years of age: Information written in a teen-friendly style speaks to diabetes concerns while helping teens feel confident about a healthy future. Up-to-date diabetes materials support parents of teens.
     
  • Member Contact: Our registered nurse case managers can assist you to find local and national resources. They also can explain your child’s health-plan benefits.
     
  • Physician Collaboration: The On The Level Youth Diabetes Program works with you and your physician to provide diabetes information using the American Diabetes Association Standards of Care and your physician's care plan.
     
  • On The Level Diabetes Resource List (2182 KB PDF): Find age-specific diabetes Web resources and toll-free numbers.
     
  • Satisfaction Surveys: We want to know how the program is working for you and your child; on occasion we will ask you to fill out a survey.

Physician Support

Your child’s physician remains the caregiver and makes all medical decisions. The On The Level Youth Diabetes Program provides tools to work with your physician and his or her care plan for your child.

Waived Deductible on Testing Supplies

Arkansas Blue Cross recognizes the benefits of routine blood sugar testing for people with diabetes. To encourage our members with diabetes to continue this important activity, we will waive the deductible for blood glucose testing supplies (lancets and testing strips) for Arkansas Blue Cross Blue Shield members who are currently, or were previously, enrolled in the On The Level Youth Diabetes Education Program (for children and adolescents ages 17 and younger) or the adult Diabetes Health Education Program.

Health/Cost Advantages

When your child has diabetes, you are concerned about your child’s health and well-being plus the financial impact on the family. Through the On The Level Youth Diabetes Program, information is shared to help your child stay as healthy as possible. Through your member benefits summary, you can learn more about available health benefits and manage the financial aspects of diabetes better. Please check your member benefits document for coverage of services for your child.

How To Enroll

Download the Patient Enrollment Form that matches your child’s age:


Complete the enrollment form and return it one of three ways:

  • Fax to 501-378-6693
  • Scan and e-mail to gdsmith@arkbluecross.com
  • Mail to:
    Arkansas Blue Cross and Blue Shield
    Enterprise Medical Management (4 South)
    601 South Gaines Street
    Little Rock, Arkansas 72201

You also can call your nearest regional office and ask for a case manager to discuss the program and receive assistance in enrolling in the On The Level Youth Diabetes Education Program.

On The Level Youth Diabetes Program is completely voluntary, and you may choose to leave the program at any time.



NOTE:The On The Level Youth Diabetes Program is for educational purposes only. We do not offer medical advice or medical services. You should always consult your treating physician for any medical advice or services you may need. You, as a member, are responsible for selecting providers, services or products. All suggested health services may not be covered under your health plan. Please check your member benefits for coverage of services. Information furnished by you is kept strictly confidential and only used to provide us with the information necessary for your participation in the On The Level Youth Diabetes Program.



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Shield Association and is licensed to offer health plans in all 75 counties of Arkansas.
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